How can we help?
Contact us
Found a problem, have a question or an idea? Email us and we'll get back to you, usually within two working days. Please mention your device (for example iPhone 16, iPad or Mac) and what you were doing when the problem happened.
contact@christiansongsweb.comFrequently asked questions
Do I need an account?
You can read and study without one. Sign in — with email, Apple or Google — to use groups, sync your notes and highlights across devices, and run live presentation sessions.
I forgot my password
On the sign-in screen, tap Forgot Password? and follow the link we email you. If you signed up with Apple or Google, use that button to sign in instead.
How do I join a group?
- Ask the group admin to share the invite link or 6-letter code.
- Open the link, or go to Groups → Join with code and enter the code.
Why did a group disappear?
Groups that none of their members use for 30 days are deleted automatically. A group card shows a warning in its last week — opening the group keeps it. A group also disappears if its owner deletes it or removes you.
How does the reading streak work?
A day counts when you read the Bible for a minute, tick verses in a group reading, or write a note. Tap the streak on the Groups page to see your week and your longest streak.
How do I show verses on a projector?
- On the Bible page, tap the round button in the bottom corner and choose Presentation Mode → Start Presenting.
- Connect the projector or TV. On an iPhone or iPad, use screen mirroring or a cable.
- Tap the sides of the screen (or use the arrow keys on a Mac) to move between verses.
The first time you present, a short guide walks you through every option.
How do I show a verse over my camera in Zoom?
- While presenting, tap the camera icon and turn on Lower-third mode.
- In Zoom, choose Share Screen and pick the Anakrino window.
- Use A− and A+ to size the caption.
If the camera doesn't appear, allow camera access for Anakrino in your device's Settings.
How do I use a tablet as a stage display or my phone as a remote?
- On the presenting device, tap Go Live in the control bar to get a code.
- On the other device, tap the round button on the Bible page and choose Presentation Mode → Join Live Session.
- Choose Stage display or Remote control and enter the code.
Both devices need to be signed in and online.
How do I report or block someone?
Tap the ⋯ next to a question or a shared group note (or the flag on an answer) and choose Report or Block. We review reports within 24 hours. Blocked people's posts are hidden from you; manage them under Menu (⋯) → Account → Blocked users.
How do I delete my account?
In the app, open Menu (⋯) → Account → Delete Account. This permanently removes your account and your data. See account deletion for details, or email us.